How can I email a question to customer service?

If you are looking for information on a particular topic, we invite you to visit our searchable library of information such as commonly asked questions and how-to information.

So how do you access this library? Simply follow these steps: 

• Click the "Contact Us" button on the top of our home screen to go to the Help Center
• Click on the topic that is closest to what you are looking for or type your question into the search bar as shown below.

If we have not covered the topic you need help with, you can email us your question along with the following information by opening a ticket. 

See the instructions below:

1. Click on the HELP > SUBMIT A TICKET button
2. Fill in the required fields (Your Email Address, Related Issue, and Subject)
3. Include the following information in the description:

• Name
• Order Number (if applicable)
• Additional details to help us address your concerns

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