Can I Call You?

At this time, Yard Mastery provides customer support through outbound calls only. If you need assistance, we recommend starting by searching our Help Center for helpful articles and answers to common questions about lawn care, orders, shipping, and more.

For URGENT ORDER-RELATED REQUESTS, please open a support ticket and include the following information to help us resolve your issue quickly. 

See the instructions below:

1. Click on the HELP > SUBMIT A TICKET button
2. Fill in the required fields (Your Email Address, Related Issue, and Subject)
3. Include the following information in the description:

• Name
• Order Number (if applicable)
• Additional details to help us address your concerns

Our team will review your ticket and reach out to you as soon as possible. For the fastest support, always check the Help Center first and provide complete information when submitting your request.

If you would like help PLACING AN ORDER over the phone, please send us the items you would like to order and your phone number, along with the following information by opening a ticket.

See the instructions below:

1. Click on the HELP > SUBMIT A TICKET button
2. Fill in the required fields (Your Email Address, Related Issue, and Subject)
3. Include the following information in the description:

• Name
• Order Number (if applicable)
• Additional details to help us address your concerns

One of our staff will reach out to help you complete your order in a timely manner.