If you have registered your kit, mailed in the samples, and it has been over 8 business days, the results should be available.
Please note: It takes a minimum of 5 days for the nutrients to be absorbed into the capsule before the lab processes it. So, if your kit arrives at the lab in less than 5 days, there could be a slight waiting period before the lab is able to analyze your sample and send you the results.
Once available, you can view the results on either of these platforms:
Yard Mastery Website: Your results will display on your dashboard once you have logged in.
OR
Yard Mastery App: Your results can be viewed by going to the menu and then clicking on "Soil Test".
If you still cannot find your results please send us the kit ID, where you registered your kit (app or website), along with the following information by opening a ticket.
See the instructions below:
- Click on the CONTACT US > SUBMIT A TICKET button
- Fill in the required fields (Your Email Address, Related Issue, and Subject)
- Include the following information in the description:
- Name
- Order Number (if applicable)
- Additional details to help us address your concerns
Keywords: results, soil kit results, soil kit, soil test, not there, how long, missing, sample, delivered
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