These products are sold as-is.
If for any reason your product arrived damaged, incomplete, wrong, or is lost, please use the CONTACT US / SUBMIT A TICKET button and include your:
- Email Address
- Order Number
- Any relevant pictures of the damaged product
For verified lost, damaged, wrong, or incomplete orders, we can either send a comparable replacement at no additional charge or issue a refund for the cost of the item.
Unfortunately, we cannot take returns on grass seed. We keep it stored in a secure, dry facility where it is not exposed to moisture, sunlight, or humidity. Once it leaves our warehouses we are no longer in control of those factors and even though you didn't expose it to anything like this in your garage on purpose, we could not resell that in good conscience. We wouldn't sell you seed that was sent back and we don't want to chance it with others either - hope you understand.
Additionally, shipping costs to return the product would be something we could not absorb as we keep the margins on these products as low as possible.
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