Order Problems

Refunds / Returns / Exchanges / Cancel

• Refund on Yard Care Bootcamp
• Refunds on Clothing/Merchandise
• Return / Exchange / Refunds on Grass Seed
• Return / Exchange / Refunds on Fertilizers and Soil Optimization Products
• Can I cancel my order?

Damaged / Wrong item Orders

• What can I do if my tracking information shows my Lawn Care Nut package is damaged in transit?
• How can I tell if my Greene County bottle was damaged?
• I did not receive the item I ordered. How can I get the correct item?
• What do I do if my Lawn Care Nut package arrived damaged?

Lost or Delayed Orders

• Why does my package tracking only report "label created" in the details?
• What can I do if my order shows as "delivered", but I did not actually receive my package?
• Where is the rest of my order?
• Did USPS/FedEx/UPS lose my package?
• I received my tracking number but it hasn't been updated recently.

Modify Orders

• Can I Update my Billing Address?
• How can I update my shipping address?