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  1. The Lawn Care Nut
  2. Order Problems

Order Problems

Refunds / Returns / Exchanges / Cancel

  • Refunds on Clothing/Merchandise
  • Return / Exchange / Refunds onĀ Grass Seed
  • Returns/Refunds on Fertilizers and Soil Optimization Products
  • Can I cancel my order?

Damaged / Wrong item Orders

  • What can I do if USPS/FedEx/UPS reported my package as damaged?
  • How can I tell if my Greene County bottle was damaged?
  • I did not receive the item I ordered. How can I get the correct item?
  • How can I get a replacement if USPS/FedEx/UPS has damaged my package?

Lost or Delayed Orders

  • What can I do if my order has been "delivered", but I did not get my package?
  • Where is the rest of my order?
  • Did USPS/FedEx/UPS lose my package?
  • I received my tracking number but it hasn't been updated recently.

Modify Orders

  • How can I update my shipping address?
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